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Here at NSG transparency and accountability is paramount, you will find herein all necessary documentation pertaining to out terms and conditions of business. If you need for information please contact us.
“We are committed to the Health, Safety and Welfare of our staff and the members of the public that visit us. Our aim is to ensure that our premises are a safe work environment for all by controlling the hazards. We aim to prevent work-related injuries and ill health.”
NSG Ltd is committed to ensuring a safe and healthy workplace for its staff and visitors by eliminating or minimising the risk of injury to people and the risk of damage to equipment. We will achieve this by following relevant legislation and adopting a risk management strategy of:
Information, instruction, training and supervision to ensure competence and safety.
“NSG-Ltd is committed to minimising the impact of its activities on the environment.”
The key points of its strategy to achieve this are:
Minimise waste by evaluating operations and ensuring they are as efficient as possible.
Minimise toxic emissions through the selection and use of its vehicles and the source of its power requirement.
Actively promote recycling both internally and amongst its customers and suppliers.
Source and promote a product range to minimise the environmental impact of both production and distribution.
Meet or exceed all the environmental legislation that relates to the Company.
Use an accredited program to offset the greenhouse gas emissions generated by our activities.
Our Terms and Conditions are essential reading for all our clients. They contain everything you need to know when transacting with us, whether you're buying print, having a website designed or new logo developed.
The T&Cs are regularly updated to keep abreast of latest developments in legislation.
NSG-Ltd is an agency producing design, print, website, video, animation, photography, illustration and any other kinds of marketing products or services.
We are a friendly and approachable organisation and we understand both business and public needs for our products and services.
NSG-Ltd provides competitive pricing as well as first class products and an unbeatable service. We price every job on an individual basis. We do not make any charges until until you have agreed to our quotation (sent out to you via Clearbooks).
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Credit card data
Only your order data billing, shipping, and order contents data is stored on our server. We do not store your Credit Card data.
How To Return An Item
Usually you will have approved a proof before setting forth on printing your material so if for some reason your goods do not match the agreed proof or the quality of the printed material is sub standard (we need to see some samples in order to agree and subsequently settle your dispute). If, after examining the samples, we agree that the goods are faulty we will refund your money. You must return the samples within 30 days of your purchase.
Please email firstname.lastname@example.org to request a refund and we will assign you a tracking #.
Mail your faulty samples to: Nightshift Graphics Ltd, PO Box256, Kings Lynn, Norfolk PE34 4XE.
Include in your package a signed letter stating the reason for your return and the original invoice.
Merchandise that has been worn (e.g. T-shirts and other promotional clothing), used, or altered will not be accepted for return or exchange.
Accepted Methods of Payment
All orders are bespoke and will be despatched Monday - Friday 8am - 5pm.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, your location and the urgency of your needs. You will always receive a quote for the cost of shipping before you commit.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfil your order for any reason your credit card will be refunded.
Mailing Address For Check/Money Order
NSG Ltd, 113 Haygreen Rd, Terrington St Clement, Kings Lynn, Norfolk PE34 4PU.